How to get support?
Dear customers, future customers, partners and friends!
This support interface has all the tools we need to listen to your ideas and help you with your problems. Just choose your module and write your questions or problems. We love feedback and satisfied customers. We promise that you will get answer for your question in 2 days, so prepare to get satisfied.
If you have extension related problem on your site please provide us the following things:
- Link to your site
- To check your site...
- Admin account
- To dig in the site more deeply...
- FTP access (optional)
- Sometimes we can't solve the problems without it...
- Order id (optional)
- To identify yourself...
How to write a support message?
- Language
- Please write us in the following languages: english, hungarian.
- Browser info
- If the problem is related to some kind of browser please send the details about it and some screenshots. It helps us a lot.
If you appreciate our work...
- Rate or write a review at extension.joomla.org
- Write a review on our site.
- Send us your site as a reference.